App / Live
wc8777 is transparent about what data we collect from your account, how we use it, and the choices available to you. Access to this platform and the protections described here depend on your local law and eligible regions.
When you open an account with us, we collect the information you provide directly — your name, contact details, and the credentials you use to log in. When you make a deposit or withdrawal using bKash or Upay, we record the transaction reference, amount, and timestamp as part of your account wallet history. We also collect technical data generated by your device and browser during each session: IP address, device type, operating system version, and pages visited. This helps us keep the account environment stable across mobile and desktop access points. We do not sell your personal data to third parties for their own marketing purposes. Data may be shared with payment processors such as bKash and Upay only to the extent needed to complete a transaction you have initiated. It may also be shared with fraud-prevention services and, where required, with regulatory or legal authorities according to applicable law in eligible regions. Retention periods depend on the category of data: account credentials are held while your account remains active; transaction records are kept for the period required under applicable financial regulations. You can review your transaction history directly in your account wallet at any time.
This policy covers data we collect and process through the wc8777 platform — including account registration, wallet activity, and site navigation. It does not extend to services operated independently outside our platform. Scope varies by region and is subject to local law.
All data collected when you log in, update your profile, or recover your account credentials falls within this policy. This includes the email address, mobile number, and password you supply at registration.
Deposits and withdrawals processed through bKash or Upay are covered here. We record payment references and amounts to maintain your wallet history. We do not store full payment-account credentials on our servers.
Browsing data generated while you navigate the lobby, open game categories, or read policy pages is collected for session stability and fraud detection. This data is not linked to third-party advertising networks.
Services operated by payment providers, game studios, or external links sit outside the scope of this policy. Their own privacy terms apply. We recommend reviewing the privacy policy of any third party you interact with directly.
You have practical options for managing the personal data we hold. You can review your account details and transaction records at any time by opening the account section after login — your wallet history, including bKash and Upay records, is visible there without needing to contact support. If any detail in your profile is incorrect, you can update it through the account settings fields shown on screen. For data that cannot be changed through self-service — such as historical transaction references — you can raise a written request through our support route and we will investigate within the timeframe permitted by applicable law. Where local law and eligible regions grant a right to request deletion of personal data, you may submit that request to us in writing; we will confirm what can be actioned given our legal retention obligations. None of these steps require a third party: the process runs between you and wc8777 directly.
Open the account section after login to view your profile data and full wallet transaction history, including bKash and Upay payment references, without needing to contact support.
Update your name, contact number or email directly in account settings. Fields shown on screen accept edits; save the change and it applies immediately to your active session.
If you have a question about what data we hold or how it is used, submit a written request through our published support route. We will respond within the period allowed under applicable law for eligible regions.
For deletion or portability requests where local law applies, contact us through the support channel listed in this policy. We will confirm what can be actioned given mandatory retention requirements.
If you need to raise a privacy question, request a data correction, or ask about your transaction records, use one of the contact routes published on this site. We do not publish response-time commitments here; turnaround depends on the complexity of the request and applicable regional requirements.
Open the chat widget visible in the site footer to speak with account support directly. Describe your privacy question and reference your account so the team can locate the right records.
Send a written privacy request to the support email address published in the contact section of this site. Include your registered mobile number so we can verify your identity before actioning the request.
Many data questions — including reviewing transaction records and updating profile fields — can be resolved without contacting support at all. Open the account section after login and check the details shown there first.
We apply access controls and encryption to the data stored in your account, including payment references from bKash and Upay transactions. Retention periods are set by the category of data and the legal obligations that apply in eligible regions, not by an arbitrary internal schedule.
We use cookies to maintain your session across pages and to keep the mobile lobby stable between navigation steps. You can adjust cookie preferences through your browser settings; some functional cookies are required for login to work correctly.
Access to your stored personal data is restricted to authorised account and compliance staff. We do not allow general internal access to payment records beyond what is required to resolve a specific account query you have raised.
Account credentials are kept while your account is active. Transaction records — including bKash and Upay references — are retained for the period required by applicable financial regulations in eligible regions. Inactive accounts are reviewed according to our standard data-management process.
When this policy changes in a material way, we update the version date shown at the bottom of this page and notify you through the contact details held in your account. Continued use of the platform after a posted update indicates acknowledgement of the revised terms.
These questions cover the points we hear most often from account holders in Bangladesh about how their data is handled, what we store, and what steps are available to them under this policy.
We collect the name, mobile number, email address and password you supply at registration. Once you use bKash or Upay, we also record transaction references and amounts in your wallet history. Session data — device type, IP address, browser — is collected automatically during each visit.
Yes. After login, open the account section to view your profile details and full transaction history. For data not visible through self-service, submit a written access request via the support email or live chat published on this site and we will respond as required by applicable law.
We share data only where necessary: with bKash and Upay to process payments you initiate, with fraud-prevention services, and with legal or regulatory authorities when required. We do not sell personal data to any party for their own marketing use.
Transaction records, including bKash and Upay payment references, are kept for the period required under applicable financial regulations in eligible regions. Your account profile data is retained while your account remains active. You can review the current records in your wallet at any time.
Log in and open account settings. Edit the fields shown on screen — name, contact number, email — and save. Changes apply immediately. For records that cannot be edited through self-service, contact support through the live chat or email route published on this site.
If your account becomes inactive, we review it according to our standard data-management process. Transaction records are retained for the legally required period regardless of account activity. To request deletion of personal data where local law permits it, contact us in writing through our support route.